We want all of our customers to be extremely successful with any machine they purchase. For that reason, we require training with the purchase of your first machine. We provide training in our facility or at your facility – the choice is yours.
At Inkcups, we not only teach customers how to operate a particular machine – we make sure the customer understands the entire printing process, both fundamentals and fine details. We will walk you through everything from artwork preparation and plate making (if needed) to pad selection, ink mixing, using equipment and fixtures – so you feel confident and can get the best from our products. There are three options for training with Inkcups.
Trainers make a special emphasis on:
When you buy a machine from us, we strongly recommend that you come to our facility for free training. In our experience, it results in the most effective learning. Firstly, because here we always have every piece of equipment, supply, auxiliary, variety of graphic files and samples needed for training. Secondly, you will not be distracted by everyday business. And last but not least, we are always able to show you the latest technology available for 3-D product decoration, should a further production upgrade be of interest to you.
Training usually takes one full day. It encompasses all the steps involved in printing/engraving as well as practical training using the equipment you purchased. You are welcome to stay longer; some customers use another day or two to practice imprinting a variety of products and materials that they plan on decorating – or to observe new equipment testing, ink and plate handling etc. We don’t want customers to leave until they have a strong understanding and dependable skills.
If you prefer, an Inkcups specialist will travel to your facility. This option may be cost effective if a large number of people require training. When you buy equipment from us, we provide significant discounts on our rates.
We will customize training sessions according to your preferences. Training can last for one or several days, can be broken into segments, delivered to different shifts, management (to train the management is often a good idea because this gives managers better insight into production challenges), etc. Again, we like to cover all the bases demonstrating machines in the context of the entire printing process.
Several medium and large size companies have asked for audit service. In this case, we send a specialist to review the tools and procedures currently used in production and identify options for improvement. Being on the edge of technological developments and armed with years of experience in the printing industry, Inkcups specialists have helped our clients increase productivity and cut costs.
As with our pad printers, we require first-time customers to get thorough training on our inkjet printers. Training can either be done at your facility or at an Inkcups location. With inkjet printing training, we will show you how to prepare your artwork, upload it, print, troubleshoot issues and perform standard operating procedures. Additionally, we will provide you will support videos and documents.
Tagless Printers
Cylindrical Inkjet Printers
UV Flatbed Printers
Pad Printing Machines
Pretreatment Systems
Software
Laser Plate-Makers
Inkjet Printing Supplies
Pad Printing Supplies
Tagless Supplies