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Technical Support

Inkcups is your partner who understands the fast-paced nature of your business and the importance of machine up time. We build long term relationships and are focused on your success.  The Inkcups service organization is a friendly, responsive, knowledgeable, and courteous support team who will go the extra mile to make sure you succeed.

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For immediate support, please contact your regional office or call Inkcups at 1-978-646-8980.

otherwise, click on the section below

94%

pad printing/laser technical issues are resolved same day

100%

sapphire ink adhesion testing complete within 3 days

93%

inkjet cases are resolved same day

92%

customer is resolving an issue with a technician within 30 minutes

5%

inkjet technical issues result in a service call

50%

OWN MULTIPLE INKCUPS' INKJET PRINTERS

35%

HAVE PURCHASED MORE THAN ONE HELIX

15%

HELIX CUSTOMERS HAVE MORE THAN 4 OF THESE INKJETS

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